Deloitte Recruitment 2022
Deloitte Company has released a notification for Degree pass students. GTLO-Customer Support Analyst jobs released. Those who are waiting degree based top MNC jobs, this is the golden chance to get job in Deloitte Company. Interested candidates can apply this jobs without fee, to read this article to know full details about Deloitte Recruitment 2022.
Eligible candidates can also check the details and apply from the official website of Deloitte Company.
The aspirant who are willing to apply Deloitte Customer Support Analyst Jobs should ensure that they fulfill all the essential qualification required. Before applying you are advised to check the full details about Jobs from this blog post.
Deloitte Recruitment 2022 Full Details:
- Organization : Deloitte
- Post Name : Customer Support Analyst
- Salary Details : Rs. 20,000/-
- Job Location : Hyderabad
- Last Date : ASAP ( As Soon As Possible)
There is an education qualification required for applying Deloitte Vacancy. The details with post name are provided below.
|Customer Support Analyst||Any Degree|
Total vacancy :
Deloittte has been announced along with job vacancy details are given below.
|Customer Support Analyst||Various|
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Age Limit :
There is no age limit for this posts, but minimum 18 years is must.
Salary Details :
- Salary : Rs.20,000/-PM (Expected)
Job Location :
Job Description :
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.
What you’ll do
- Customer handling skills – Call etiquette’s
- End to End ticket management
- Basis ITIL concepts of Incident, problem & change management is must
- Experience in managing voice & non-voice support (Calls, chats & email)
- Adhering to SLAs like response time of an email & chat. ASA for calls & etc.
- Performing as per set standard on metrics like C-SAT, AHT, FCR, schedule adherence, escalation threshold, quality scores, & etc. Zero RED light calls for entire year. Understanding on above metrics is mandate
- Client value add, prioritization of issues, VIP support and calculating business impact are basic expectations from the person who would work in this role
- Process incoming service requests, incidents and change requests and formulate appropriate response
- Manage multiple support mailboxes and respond to emails
- Triage and troubleshoot issue(s) reported on all applications.
- Report and record any new defects on all applications.
- Communicate with end users including external (non- Deloitte) client users, this includes contacting Partners, Directors and Senior Managers from client organization
- Troubleshoot and resolve technology related issues on technologies such as MS Office, and custom-built applications primarily on Microsoft stack (ASP.NET, C#, Active Directory and D PASS)
- Provision user accounts for external (non- Deloitte) client users
Steps to apply for Deloitte Company Jobs before ASAP the procedure to apply for the Deloitte Recruitment 2022 is details given below.
- Step 1 : Visit Deloitte Company Website Click here
- Step 2 : Search For Notification
- Step 3 : Read All Details Carefully
- Step 4 : Enter Your Details and Complete Registration
Important Links :
|Notification Link||Click Here|
|Apply Link||Click Here|